I just lately had a flight cancelled by American Airlines and stood in the line for 45 minutes to receive rebooked on another flight. I was stunned to find out which the gate agents did not Possess a perspective to the obtainable USAIR flights.
booking reference MKFCFC I'm addressing this letter to you to express my dissatisfaction regarding your services regarding the flights referred to above.
We are very discouraged seeking to find out about our advantage miles. Account numbers BBB88568 and 18NH898. We were being scheduled to fly to India March 2012 and all flights to India have been canceled. We must know our miles status and if any miles are actually canceled we'd like them reinstated.
Instances have adjusted and its incredibly sad. BTW – Our flight to Madrid was with Iberia as well as experience was the entire opposite! The plane was brilliant, cleanse and fashionable as well as the foodstuff selections were appetizing and the attendants have been aware of foodstuff components. Of course it can be done proper!
The crew customers had been quite possibly the most non caring I've at any time been on a flight with. It jogged my memory off my days within the resort business whenever we had union and non union groups. I won't ever fly American all over again I I really need to go west I'll push.
Luis not only received us on a flight but improve to top quality. This was a big take care of for us. The flight selection was AA2386 in the event I spelled Luis’s last identify Mistaken.
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To I don’t know how Lots of individuals attempting to get this settled. I used to be so frustrated and about to give up
27th Oct. I flew from Chicago to Manchester on AA54. You made use of a B757 which was totally unsuitable for your seven hr journey. The seats spec/recline/legroom have been what I would anticipate on a vacation charter or commuter flight of one hour. Moreover, the reading light-weight did not do the job and in addition to the film there was no channel open for songs.
I tried to make reservations for a close-by resort by your Airline Lodging services just to learn that there were no vacant rooms accessible. I had been remaining to hitch the remainder of the displaced passengers to snooze during the airport terminal with a cot using a blanket and pillow. I'm appalled that inside the twenty first Century, I had to working experience this degree of humiliation.
Get the CEO’s to read about repeat business enterprise and then they are going to realize why They are really continually not building the bottom line. I can Truthfully state that I’m under no circumstances scheduling with all your airline again. many thanks, Sincerely
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